Platform stability and speed has now been restored to normal, while key functionality is operating as expected.

Data from partner queues is also now being ingested and back-dated.

Thank you for your patience while our team worked through the issues this week.

Emails broadcasts are now being processed through the Airship platform normally again.

We still have some remaining delays on ingest of data from partner data queues, which our team is working on resolving.

Our engineering team were earlier able to bring Rewards performance back online.

We are still working on improving the speed of the dashboard and reducing the delay of email broadcasts being processed, which have been experiencing slow-downs this afternoon.

Thank you for your patience while the team works through the remaining issues.

Some improvements have been made to speed and stability throughout this afternoon, though many parts of the platform still remain slow. In particular, Airship Rewards is suffering from connectivity issues.

Our engineering team is conturing to work round the clock to resolve all remaining issues.

Our team is continuing to work on this issue, and have located the issue.

Note that redemption of some POS voucher codes may also be affected due to intermittent time-outs on our API.

We are aware of various connection issues on Airship as a result of the platform migration.

This is affecting the Airship dashboard, some email content, Rewards and Forms.

We are working on a resolution as a priority.