Previous incidents
Some email links not working (Forms, Rewards, Unsubscribe)
Resolved May 16 at 04:48pm BST
Links in any new outgoing emails are now working again as normal.
Earlier broadcasts sent today may still experience issues, and our team is putting in mitigating steps in such cases, where possible.
1 previous update
Airship and Airship Rewards unavailable
Resolved May 13 at 01:03pm BST
All services have been reinstated. Our processors are now working through any backlogs that were paused during the downtime.
2 previous updates
Toggle vouchers showing an error when loading
Resolved Apr 30 at 05:48pm BST
This has now been resolved and Toggle vouchers are loading as normal.
1 previous update
Comtrex <> Airship voucher service outage
Resolved Apr 29 at 08:36am BST
We have identified the problem and service has been restored.
1 previous update
Airship dashboard is unavailable
Resolved Apr 14 at 12:47pm BST
The issue has been identified and fixed and the Airship dashboard is now working again as normal.
Further work will also be completed to identify how the problem in our deployment workflow was introduced and why normal operational rollback procedures did not work, causing this extended outage.
1 previous update
Partial outage: Hosting provider outage
Resolved Apr 10 at 01:08pm BST
At 11:45 today we restored connection and all services have resumed normal functionality.
10 previous updates