Airship APIs and dashboard unresponsive
Resolved
Jan 1, 2026 at 2:11pm UTC
Service is partially restored. Our dashboard and APIs are now operational and we're monitoring stability closely. We'll continue to observe system performance before fully resuming all background services.
Affected services
Updated
Jan 1, 2026 at 12:50pm UTC
We continue to work with our infrastructure provider to resolve the outage. Our teams are actively investigating the root cause and working towards a resolution. We apologise for the disruption and will provide another update shortly.
Affected services
Updated
Jan 1, 2026 at 12:04pm UTC
Our engineers continue to investigate the root cause of the outage. We've identified the affected systems and are working with our infrastructure providers to restore service. We'll provide another update shortly.
Affected services
Created
Jan 1, 2026 at 11:15am UTC
We're currently experiencing an outage affecting Airship's dashboard and APIs. Customers may be unable to access their accounts, send campaigns, or access voucher/rewards services. Our engineers are working on a resolution as a priority.
Affected services