All services have been restored and are operating normally. We can confirm that this disruption was caused by a planned software update that had an unexpected impact on the platform. We have taken steps to prevent a recurrence.

We apologise for any inconvenience this caused. Thank you for your patience.

We are currently experiencing an issue affecting the Airship platform. The following services are impacted:

• Airship Dashboard
• Rewards
• Forms
• API

The disruption began at around 19:25 today. Our team is actively investigating and working to restore full service as quickly as possible.