The issue has been resolved. This was caused by a problem with our database service which failed to provision additional resource when it was needed. This will be picked up in our post-mortem.

All services are now restored.

We are continuing to experience slow response times across the Airship platform.

An issue has been identified as the most likely cause and is being addressed as a priority.

The Airship dashboard and Airship Rewards are currently experiencing slow response times.

Our engineering team is aware and working on a resolution as a priority.