Previous incidents

October 2024
Oct 08, 2024
1 incident

Slow response times

Degraded

Resolved Oct 08 at 04:32pm BST

We have resumed normal speed of service.

Thank you for your patience while this issue was resolved.

3 previous updates

September 2024
Sep 16, 2024
1 incident

Platform slow to respond

Degraded

Resolved Sep 16 at 08:00pm BST

The issue has been resolved. This was caused by a problem with our database service which failed to provision additional resource when it was needed. This will be picked up in our post-mortem.

All services are now restored.

2 previous updates

August 2024
Aug 30, 2024
1 incident

Dashboard connectivity issue

Degraded

Resolved Aug 30 at 04:31pm BST

We identified the root cause and the intermittent connection dropouts have been resolved.

1 previous update