Previous incidents
Comtrex voucher service outage
Resolved Jul 16, 2025 at 12:21pm UTC
Service has now been restored. This will have affected voucher redemption between 12:52 and 13:20.
Apologies for any inconvenience caused.
1 previous update
Some email links not working (Forms, Rewards, Unsubscribe)
Resolved May 16, 2025 at 3:48pm UTC
Links in any new outgoing emails are now working again as normal.
Earlier broadcasts sent today may still experience issues, and our team is putting in mitigating steps in such cases, where possible.
1 previous update
Airship and Airship Rewards unavailable
Resolved May 13, 2025 at 12:03pm UTC
All services have been reinstated. Our processors are now working through any backlogs that were paused during the downtime.
2 previous updates